IT Field Service Manager - Mesa in 2550 N Thunderbird Circle Mesa, AZ 85215 at NextCare Urgent Care

Date Posted: 2/23/2021

Job Snapshot

Job Description

Field Service Manager 

2550 N Thunderbird Circle Mesa, AZ 85215

 

POSITION SUMMARY:
Provides hands-on management of the field services department to complete on-site routine and emergency IT services including installation, maintenance, and repair of IT hardware and software systems. Oversees the scheduling, training, and development of field service technicians to ensure a high level of technical competence and customer service. Responsible for administrative functions of the department including inventory management as well as establishment and implementation of internal processes and procedures. Responsibilities also include handling third party service contracts and directing on-site support services.

Job Requirements

ESSENTIAL SKILLS AND EXPERIENCE:
Education: Minimum of High School Diploma or GED and CompTIA A+ Hardware certification Experience: Minimum four years hands-on IT service and 2 years IT management; Proven knowledge of structured cabling and related concepts


VALUED BUT NOT REQUIRED SKILLS AND EXPERIENCE:
Education: Minimum of Associates or Bachelor’s degree in related field, CompTIA Security+ certification, or other comparable certification or equivalent experience in an information security field.
Experience: Project management and/or process improvement certification or experience; Experience in Healthcare IT