ASSOCIATE MEDICAL DIRECTOR in Clinton Township at NextCare Urgent Care

Date Posted: 4/15/2021

Job Snapshot

Job Description

NextCare, Inc. is a leading provider of urgent care services nationwide with over 150 clinics in 11 states!

Michigan Urgent Care, managed by NextCare, is looking for a positive and influential Physician leader to become our new Associate Medical Director for our eight (8) facilities in the suburbs of Detroit, Michigan.

The Associate Medical Director (AMD) is responsible for the day to day medical operations of an assigned area.

The Associate Medical Director supports the organization by working collaboratively with the Chief Medical Officer, Senior Vice President of Medical Operations, Area Operations Manager and various Clinic Managers to provide guidance and leadership within an assigned area.

The Associate Medical Director serves as an organizational leader and acts as a principal liaison and facilitator, with the involvement of the Sr. Vice President Medical Operations, in the implementation and adaptation of NextCare initiatives and policies that directly or indirectly impact the provider(s) or management.

In addition the Associate Medical Director will:

  • Support and provide input into the development of standardized clinical policies and procedures
  • Defines and analyzes clinical metrics, including documentation errors, coding trends, and the Provider Dashboard and acts as the key training mentor for providers regarding ongoing documentation and coding training, when training is needed
  • Evaluates clinical and financial ramifications of organizational decisions and provides input and insight, assuring that NextCare is achieving the best possible outcome, cost effectively.
  • In collaboration with the Area Operations Manager and Provider Scheduler, works to ensure that all shifts are covered with adequate medical coverage to ensure minimal wait times for patients 365days of the year
  • Responsible for provider recruitment in collaboration with the Provider Recruiter and assists in the evaluation of provider compensation
  • Responsible for hiring, onboarding, and termination of providers in the local area, as applicable
  • Provides insight and feedback regarding opportunities for improvement in the delivery of clinical services; serves as a resource in the evaluation of patient or referral complaints
  • Provides guidance and counseling to providers, as needed, in support of NextCare customer service goals.
  • Investigate and manage responses to customer service complaints, consulting with Senior VP Medical Operations, as appropriate
  • Serves as local DOT CME subject matter expert for providers and clinic staff. Is thoroughly familiar with FMCSA and NextCare internal requirements.
  • Will be required to serve as an official “Supervising Physician” for Advanced Practice Providers in local NextCare clinics when requested
  • It is expected that, in addition to the above-stated duties and responsibilities, the Associate Medical Director will work as a clinical provider a minimum of 8 clinical shifts/month but no more than 12 clinical shifts/month, at an agreed-upon hourly wage, separate from the clinic management compensation. The remainder of his/her duty will be to fulfill the administrative expectations of the Associate Medical Director position.

Job Requirements

Job Requirements for the Associate Medical Director

  • Graduate of an approved medical or osteopathic medical school and completion of post-graduate training in family medicine, emergency medicine or internal medicine
  • Completion of an approved residency program in the United States
  • Board Certified in family medicine, emergency medicine, or internal medicine.
  • Previous experience in an outpatient medical clinic, Emergency Department, or urgent care
  • Previous experience in a leadership role where people management was a large focus.
  • Possess an unencumbered license to practice medicine in the state of supervision
  • Possess a current Drug Enforcement Agency (DEA) certificate
  • Possess a current DOT Certified Medical Examiner certificate or be enrolled in the MedPro training with completion of certification within 90 days of course assignment date
  • BLS certification required
  • Willingness to obtain computer skills with a more comprehensive knowledge of the electronic medical record (EMR)

The following are skills/education are highly desired but not required

  • Proven track record or understanding and support in implementing change management
  • Previous experience in strategic planning
  • Previous experience in establishing standards in risk management
  • Previous experience in identifying training needs and oversight in the development of educational programs in response to those needs
  • Possess excellent written and verbal communication skills
  • Demonstrates solid decision-making and negotiating skills
  • Demonstrates knowledge of compliance and regulatory issues
  • Prior management experience with demonstration of progressive responsibility or an MBA