Accounts Receivable Representative - Mesa in Mesa, AZ at NextCare Urgent Care

Date Posted: 4/23/2021

Job Snapshot

  • Employee Type:
  • Location:
    Mesa, AZ
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Accounts Receivable Representative - Mesa, AZ

The accounts receivable representative will be responsible for maintaining industry standards for the A/R they are assigned to for all carriers in regards to aging, collection rates, and DSO.  

This position will also post contractual and courtesy adjustments as needed; be responsible for the follow up on all outstanding insurance and patient claims; will work the aging reports as directed by the A/R Manager, be responsible for lowering the aging insurance A/R to acceptable standards, and help in the preparation of spreadsheets and aging analysis for meetings with insurance carriers and the resubmission of claims.

  • Daily follow up on all outstanding insurance and patient claims they are responsible for.

  • When needed work failed bill and claim reports generated by the clearinghouse and insurance carriers.

  • Post contractual adjustments and transfer deductibles to patient accounts based of correspondence from the insurance carriers.

  • Assist with claim resubmission projects when necessary.

  • Work with supervisors to streamline billing procedures based on denial types.

  • Call insurance companies on unpaid claims.

  • Review accounts that have partial or under payments.

  • Prepare spreadsheets on unpaid or partial pay claims for resubmission to payers.

  • Handle correspondence from insurance companies including denials, information requests or refund requests.

  • Handle incoming calls from patients and insurance companies regarding claims and patient balances.

  • Review accounts to determine if billed correctly.

Job Requirements

Education:  Minimum of High School diploma or equivalent. 

Experience: Must have two years experience billing electronic and paper physician claims. Experience with Managed Care contracts, Medicare and Medicaid.   


Experience:  Medical collections experience; NextGen software experience